Privacy Policy
Last updated: November 14, 2025
TL;DR
Quick Summary: We collect your account information (name, email) and monitoring data (URLs, uptime records) to provide our service. We don't sell your data. We use it only to deliver monitoring services, process payments, and improve our platform. Your data is secured and you can access, modify, or delete it anytime. We share data only with service providers (like payment processors) and when legally required.
What we collect:
- Account info (name, email)
- Monitoring endpoints & data
- Usage analytics
Your rights:
- Access your data
- Delete your account
- Export your data
1. Introduction
Welcome to Stoatify. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and monitoring services.
2. Information We Collect
2.1 Personal Information
When you register for an account, we may collect:
- Name and email address
- Billing information (processed securely through our payment provider)
- Account preferences and settings
2.2 Monitoring Data
To provide our monitoring services, we collect:
- URLs and endpoints you configure for monitoring
- Response times and status codes
- Uptime and downtime records
- Alert preferences and notification settings
2.3 Usage Data
We automatically collect information about how you interact with our service:
- IP address and browser information
- Pages visited and features used
- Date and time of access
- Device information
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our monitoring services
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues
- Comply with legal obligations
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We may share data with third-party service providers who perform services on our behalf, such as payment processing, data storage, and analytics.
- Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
- With Your Consent: We may share information with your explicit consent.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Monitoring data is retained according to your plan limits (e.g., 30 days for Free plan, 90 days for Professional plan).
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access and receive a copy of your personal data
- Rectify inaccurate or incomplete data
- Request deletion of your personal data
- Object to processing of your personal data
- Request restriction of processing
- Data portability
- Withdraw consent at any time
To exercise these rights, please contact us at the email address provided below.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
9. Third-Party Links
Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
10. Children's Privacy
Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: hello@stoatify.com
Website: https://stoatify.com